This is a great summary of what not to do for technology consultants. When it comes to being a leader in your industry and focusing on customer service, always take the extra precautions to protect the customer and their ability to make money.
These tips can serve as a benchmark for business owners. If your technology consultant is ignoring these rules of thumb, it is time to find another consultant. Your time and your business is too valuable to risk on a reckless consultant. Make sure you have the right person performing your technology support.