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Merry Christmas from Abaton Consulting

Knowing where Santa is on Christmas Eve is a source of great comfort to many children across America. It gives them confidence that soon there will be gifts under the tree.

A great article from CNET news provides the history of how NORAD started tracing Santa’s progress around the globe.

Behind the scenes:[...]

Perfect your business listing

With the use of geo-location services on the rise,businesses must start managing their brand. Services such as Yelp,Loopt,Zagat are at times the first impression your customer may have of your business. A shoddy,incomplete,or incorrect listing can cause potential customers to head towards your competitor.

Learn how you can perfect your [...]

Digg breaks an axle

New Digg has it's own version of the Fail Whale

The new Digg is now available…and breaks an axle. Quite embarrassing to say the least. I was quite excited to see the email message from Digg announcing their updated site and additional social networking features. Digg has been sharing bits and pieces of their [...]

Inside Street Food’s Social Media Revolution [VIDEO]

Inside Street Food’s Social Media Revolution [VIDEO].

Social media is a fantastic way of keeping an eye on mobile resources. Mobile vendors can tweet their locations from mobile devices;letting foodies know when they are close by and how to easily find them. Customers that are always “connected”with their iPhones,or Android phones,can [...]

Yahoo Launches Mail and Messenger Apps for Android

Yahoo Launches Mail and Messenger Apps for Android and misses the mark for business users. As an Android phone owner,I was quite excited to hear on Mashable about the new Yahoo email. I was hoping the new app had many of the features found on the web interface,specifically the ability to switch to [...]

10 really dumb mistakes to avoid in the field

10 really dumb mistakes to avoid in the field | from TechRepublic.com.

This is a great summary of what not to do for technology consultants. When it comes to being a leader in your industry and focusing on customer service,always take the extra precautions to protect the customer and their ability to make money.

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Bing hits a sour note

Microsoft needs to make some serious changes to their Local Listing verification process.

After waiting for a month to receive my verification letter and verifying my listing with my new PIN,I now need to wait for another verification letter. I now have to wait for another verification letter simply because I corrected an error [...]

Anticipate Your Customer Needs

A tip of the hat to Sierra Health Care Centers for anticipating customer needs. At the recent Celebrate Davis! business fair,Sierra Health rose above the noise and stood out as customer focused.

While I was struggling with carrying a bottle of water,brochures,business cards,and a variety of other advertising materials,a voice [...]